SafeVoice is anonymous two-way messaging infrastructure that your institution deploys, brands, and manages. Your staff, students, or community members reach out without fear. Your team responds in real time.
No personal data collected. Tamper-proof records. Complete data isolation. Live in 24 hours.
How It Works
SafeVoice sits between your community and your team β invisible, private, and always on.
They visit your SafeVoice link.
No app download. No sign-up. No personal information asked.
They receive a unique anonymous ID.
Like HOPE-2847-STAR β random, memorable, untraceable.
They send their message.
Text, voice note, image, video, or document β all anonymous.
They can return anytime.
Using just their anonymous ID to continue the conversation.
Log in to your secure admin portal.
Email-verified access. Role-based permissions. Fully branded.
See all conversations in real time.
New, active, and resolved β with typing indicators and unread counts.
Reply with text, files, or audio.
Your designated staff are the responders. SafeVoice never intercepts.
Receive push notifications instantly.
Browser alerts the moment a message arrives, even when portal is closed.
SafeVoice is infrastructure β not a service.
Your organization's trained staff are the responders. SafeVoice provides the channel; you provide the humans. We require every deploying organization to document an escalation protocol for crisis situations before going live. SafeVoice is not a crisis hotline, a mental health provider, or a substitute for professional services.
This is not a policy your admins can override. It is a hard technical constraint built into the database layer. No deletion API exists. No admin UI provides it. Messages from both users and admins are permanent.
Their report cannot be quietly erased after submission. No administrator β however senior β can make their words disappear.
Admins cannot walk back an inappropriate response. What your team writes is permanently on record β protecting the institution as much as the user.
In HR, legal, or safeguarding contexts, a conversation history that nobody could have tampered with is evidence that holds up. Courts and compliance teams recognize this.
Platform Features
All plans include the full feature set. No hidden tiers for basic functionality.
No name, email, or personal data ever collected. Each user receives a randomly generated ID with zero link to any real identity β not policy, but architecture.
Instant two-way communication via WebSocket. Your team sees messages the moment they arrive. Typing indicators, push notifications, and read receipts included.
Messages cannot be edited or deleted β by anyone, including admins. Every conversation is a permanent, legally defensible record. This is a hard technical constraint, not a setting.
Voice notes, images, video, audio, and documents β all transferable anonymously. Users can share full context without revealing who they are.
Custom logo, colour, welcome message, and subdomain. Users see your institution's identity. SafeVoice works invisibly in the background.
Invite staff, assign roles, manage access. Owner and Admin roles with email verification required before first login. Full audit trail of all activity.
Browser push alerts notify your team the moment a message arrives β even when the admin portal isn't open. No missed conversations.
Complete data isolation between organizations at the database level. No cross-tenant exposure is architecturally possible. bcrypt password hashing, JWT auth, HTTPS enforced.
Who Deploys SafeVoice
Mental health clinics, hospitals, patient intake, anonymous support lines
Student counseling, campus reporting, welfare support, safeguarding
Employee assistance, ethics hotlines, whistleblower channels, grievance
Crisis support, community outreach, victim assistance, advocacy
Citizen feedback, public reporting, whistleblower systems, services
Pastoral care, member welfare, confidential outreach, prayer channels
Pricing
All plans include the full feature set. No hidden fees. No feature-gating of basic functionality.
PILOT PARTNER
Full features free. Help us build the right product for institutions like yours.
STARTER
For small NGOs, clinics, and community organizations.
PROFESSIONAL
For serious teams. Schools, HR departments, mid-size organizations.
ENTERPRISE
Large organizations, multinationals, government, and enterprise deployments.
Regional Pricing: Nigerian Naira (β¦) pricing is for organizations registered in or operating primarily within Nigeria. US Dollar ($) pricing applies to international organizations, multinationals, diaspora NGOs, and clients outside Nigeria. All plans include identical features regardless of regional tier.
FAQ
Honest answers. We don't hide limitations.
Get Started
Apply for the Pilot Partner program and be live within 24 hours β at no cost for your first two months. Or contact us directly if you have questions before committing.
No credit card required for Pilot Partner Β· Setup in 24 hours Β· Cancel anytime